At Zubi’s Diamond & Fine Jewelers, we are dedicated to delivering your orders with the highest level of care, precision, and efficiency. Below is a detailed overview of our shipping policy:

Order Processing

Processing Time

• All orders are processed within 1-3 business days.
• Custom or made-to-order items may require additional processing time, which will be communicated during checkout.

Business Days

• We process orders Monday through Friday, excluding holidays. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Options

Standard Shipping

• Delivery within 5-7 business days.

Express Shipping

• Delivery within 2-3 business days (additional fees apply).

International Shipping

• Delivery time and fees vary based on destination.

Shipping costs are calculated at checkout based on your location and selected shipping method. Please note that we charge for all items from manufacture to store and to customer, ensuring that the entire shipping process is handled professionally.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information, allowing you to follow your order’s journey directly to your doorstep.

Shipping Insurance

We ensure all shipments to guarantee the safe arrival of your jewelry. If your item is lost or damaged during transit, please contact us immediately, and we will assist you with the claims process.

Customs and Duties for International Orders

International shipments may be subject to additional customs fees and duties upon arrival in your country. These charges are the responsibility of the customer, as customs policies vary by destination.

Shipping to PO Boxes and APO/FPO Addresses

At this time, we do not ship to PO Boxes or APO/FPO addresses. Please provide a physical address during checkout.

Returns & Exchanges

For detailed instructions on how to return or exchange an item, please refer to our [Return Policy](https://zubisdiamonds.com/refund_returns/).

For any inquiries or concerns regarding shipping, our customer service team is available to assist you:

• Email: contact@zubisdiamonds.com
• Phone: (352) 662-ZUBI

Thank you for choosing Zubi’s Diamond & Fine Jewelers. We are committed to providing a seamless and exceptional shopping experience.